• Belfast
  • £ 11.70 an hour
  • Temporary
  • AAK-AO-AF-Belfast
  • alana.flanagan@premiere-agency.com

Our client, a leading public sector organisation, based in Belfast are looking to recruit an Administrative Officer to join their team.

The role is available immediately until 30th June.

Hourly Pay: £11.70

37 hours per week Monday to Friday.

Key Responsibilities:

? Producing outcomes on a daily basis in line with key agreed targets. ? Preparation and input of claims to management information system for approval by management.

? Provision of advice and guidance on validity of paperwork both internally and externally.

? Respond to and resolve client queries over the telephone/in writing. ? Document all client interactions on both the computerised database system and interventions relating to payments as required.

? Draft correspondence to clients and third parties in order to provide or seek additional information/documentation as required.

? Scanning and filing of claims documentation to include preparation and archive in an effective and timely manner.

? Collate and present information at the request of management.

? Provide administrative support to managers.

? Update of key organisation wide registers e.g. Gifts & Hospitality on a monthly basis. ? Ensure confidentiality and data protection regulations regarding all sensitive and personal information are maintained at all times (both in and out of working hours). ? Uphold the Service’s reputation and public image, demonstrating professional conduct and a sense of personal responsibility and ownership of your role.

? Contribute to the continued improvement and quality of the Administrative Support Service.

? Adhere to organisational goals, objectives, standards of performance and policies and procedures.

Essential Criteria:

1. A minimum of five GCSEs (or equivalent) at Grade C or above.

2. At least 1 years relevant experience within the last 8 years, of each of the following:

? Dealing effectively with client/customer queries

? Maintaining both electronic and paper based office administration systems in line with organisational policies and procedures

? Using the following elements of the MS Office package in a business context: Word, Excel, Outlook

? Updating and utilising an electronic database with information for specific business purposes

? Drafting formal correspondence to a third party demonstrating a high proficiency in written English

? Processing client information and accurately recording on different portals (electronically & hard files)

3. Demonstrable experience of dealing professionally with confidential and sensitive information.

To apply please send your CV via the link