Administrator

We are seeking a temporary administrator with reception duties for our client in the BT12 area.

The role will be 12 hour shifts on a rota basis

Week 1 – Monday, Tuesday, Saturday and Sunday

Week 2 – Wednesday , Thursday and Friday.

The pay rate is £10.09 per hour with enhancements paid for weekend and unsocial hours.

Main Duties

Provide an effective customer service

Meet and greet patients on arrival to the Department in a professional and courteous manner and provide any relevant information required

Communicate effectively within the multidisciplinary team, ensuring that patient’s needs are known.

Contribute to maintaining a safe, clean and tidy environment, which includes monitoring the environment and equipment

Ensure patients are kept informed of any delays in their treatment, admission or discharge.

Answer phones and patient enquiries promptly

Photocopying of ED notes for admitted patients.

Ensure that hospital notes are brought to relevant patients and sent back to reception if patient has been discharged.

Ensure that requests for blood collection are followed up

Inform the IT dept if any problems with printers or the IT system and reporting any problems as urgent.

Take details of patients who arrive by ambulance.

Get admission forms for patients.

Book transport for patients e.g. NIAS, taxi, relatives.

Follow up blood results, CT results etc

Ordering of stores – keeping all clerical stock levels up to date and tidy

Tidying nurse’s station, filing patient notes, daily log sheets and booking in sheets.

Communicate effectively with patients/relatives/carers

Essential Criteria

4 GCSEs at Grades A-C including English or English Language.

At least 1 years experience in a clerical / administrative role.

Experience in the use of Microsoft office products including Word,

Ability to work as part of a Team

Ability to use own initiative

Good organisational skills with an ability to prioritise own workload.

Effective Communications skills to meet the needs of the post in full.

If interested please send your cv to Angela.manson@premiere-agency.com