• Belfast City Centre
  • £ 11.11 per hour
  • Temporary
  • NGCHM
  • nuala.gordon@premiere-agency.com
Job duties – Please note the nature of this work is mainly Telephony based, call handling experience is desirable.
 
Call handling
Basic IT duties
Building a rapport with customers
 

Must have:

Proof of 5 x Gcses and experience of working in a telephony environment would be an advantage (but not essential)

Must be able to start 8th

Hours of work

The contracted hours are 8am – 8pm Monday – Friday and every 4th Saturday on a rota basis

However, at present staff are working various shift patterns between 8.00 – 6.00 Monday to Friday. Staff will also be expected to observe the Easter Bank Holiday arrangements of Good Friday and Easter Monday. All Posts are full time.

The posts will require staff  to work an average of 37 hrs per week in a range of  patterns between the hours of 8am and 8pm on any day between Monday and Friday,  in some patterns will require 9am to 5pm on one Saturday in four. Working patterns may include:

 8am to 4pm;

 9am to 5pm;

 10am to 6pm;

and 12 noon to 8pm