• £ £9
  • Permanent
  • AAK - Perm
  • michael.callaghan@premiere-agency.com

We have a new and exciting opportunity for you to join a leading technology solutions company as a Customer Service Executive (Inbound) based in the heart of Belfast city centre.

Role: Inbound Customer Service Executive

Salary: £9 per hour

Contract: Permanent Opportunity

Some of the perks working as a Customer Service Executive…

  • Working in a state of the art office, conveniently located in Belfast
  • Full training provided for the role

About the Customer Service Executive role:

  • You will receive inbound queries from customers via phone regarding their financial accounts
  • Answering customer’s inbound queries and providing excellent standards of customer service
  • Ensure Adherence to processes to ensure high quality and customer satisfaction
  • Follow escalation procedures for issues uncontrollable at agent level
  • Ensuring data security

Essential Criteria for the Customer Service Executive role:

  • Customer-orientated
  • Professional and helpful telephone manner
  • As a Customer Service Executive, you must have excellent attention to detail
  • Must be PC literate and comfortable operating multiple systems
  • Must clear background checks to include credit check and criminal background check

Enjoy these benefits:

  • On the job coaching and with mentoring support.
  • Excellent career progression opportunities.
  • Regular performance-based rewards and recognition.
  • Charity events and fun days.
  • Free tea and coffee on-site.

We are an equal opportunities employer and welcome applications from all sections of the community. Applications are welcome from those who meet the criteria irrespective of religion, political opinion, age, sexual orientation, disability, race, marital status, gender, or caring responsibilities.

Sound like your ideal fit? Click apply now and we’ll be in touch.