• Newtownabbey
  • £ 9.21
  • Permanent
  • SW2302-22
  • stephanie.wilson@premiere-agency.com

We are seeking a Full-Time Administrator for our client in the Newtownabbey area.

The hours are 09.30 – 18.00 Monday to Friday with a half hour lunch break. *This is a full-time Permanent opportunity*

Key purpose of post

To provide a full range of receptionist services e.g. meeting and greeting, providing

hospitality, within the Practice ensuring that an efficient, effective and responsive service

is maintained at all times. To prepare medical letters and reports from audiotapes/written

copy ensuring the security and confidentiality of client information is maintained at all

times.

Main Duties and Responsibilities

1 Act as first point of contact meeting and greeting clients coming into the Practice

maintaining a courteous, helpful and efficient manner at all times.

2 Provide hospitality to clients on arrival at the Practice and as required thereafter,

and to other individuals and groups as required.

3 Answer telephones and deal with callers appropriately whilst also ensuring calls

are correctly re-routed and messages received are promptly delivered when

necessary.

4 Manage and arrange appointments for the Practice ensuring that client files are

prepared and available in advance of such appointments.

5 Prepare medical letters and reports from audiotapes/written copy ensuring the

security and confidentiality of client information is maintained at all times.

6 Manage and arrange appointments and meetings for the Clinical Lead ensuring

that where necessary files are available with the appropriate documentation in

advance of such appointments.

Essential criteria

1 A minimum of 5 GCSEs or equivalent grades A-C, including English Language and

Maths.

2 A recognised IT/Word Processing qualification e.g. CLAIT, ECDL, OCR/RSA.

3 A minimum of 1 year’s experience of working in a reception environment within the

last 5 years with duties similar to those outlined above.

4 Audio typing experience in a working environment.

5 Experience of using Excel spreadsheets.

6 Evidence of good oral and written communication skills.

7 Evidence of working as part of a team.

8 Ability to work on own initiative and with a sympathetic approach.

To apply please send CV via the link or email stephanie.wilson@premiere-agency.com